Candidates set up their accounts using our very own Hiring Platform, where they submit essential details like their skills and work history. 

With this comprehensive database, HLTeams can efficiently identify potential candidates through a rigorous screening process.

Our goal is to guarantee that the selected candidates meet the job’s demanding skill requirements and are well-prepared for the client interview.

Each virtual assistant determines their compensation, which varies based on their unique skills and experiences. Payment rates typically range from $5 to $30 per hour, and many are open to negotiating their pay rates.

Our specialists are competent and reliable individuals who specialize in the following fields: Account management, Information technology, contact center, creatives, marketing, and more.

Our hiring process usually takes 7 to 14 days per position.

We provide both part-time and full-time positions, allowing clients to allocate their needs flexibly. 

You can choose to engage a virtual assistant for as little as 5 hours a week or opt for a full 40-hour workweek, tailoring your arrangement to suit your specific requirements.

During our consultation call, we will ask a series of questions to assist both you and us in pinpointing your precise requirements.

This conversation provides you with a clear understanding of the specific services your company requires.

Instances like these are rare. However, should your virtual specialist does not meet your expectations within the initial 30 days, we offer a one-time, complimentary replacement of your Virtual Specialist.

Definitely YES!

Many of the largest companies have placed their trust in us to establish their teams in the Philippines.

If you value labor compliance, enforceable staff contracts, expert recruitment, ongoing HR support, payroll management, and a dedicated Client Success Manager, explore our HLTeam Packages.

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Hiring from the Philippines offers advantages like English proficiency, cost-effective talent, highly educated professionals, cultural compatibility, strong work ethics, and a favorable time zone for collaboration with Western countries.

Absolutely. We take data security seriously. Our virtual assistants are bound by a Non-Disclosure Agreement, use secure communication channels, and follow strict data handling policies.

Virtual specialists’ working hours and time zones can vary based on their location and individual agreements with clients. Typically, virtual specialists offer flexible working hours to accommodate clients from various time zones.

Many work during standard business hours, which could align with the client’s time zone if requested

We’ll find out about you and listen to your needs on a call together. Next, we’ll suggest an assistant that meets your requirements.

You’ll be able to review their profile and speak to them before making your mind up. In the unlikely event that our suggested assistant isn’t quite right for you, we’ll keep working until we find the perfect fit. 

In any case, you can always change your assistant, free of charge, if your needs change.

No, we’re better suited to providing you with ongoing assistance.

There’s no setup fee. Just pay for your first month to get started.

When it comes to communication, we prioritize simplicity and accessibility. You can reach us through various channels:

• Email for in-depth discussions and sharing important documents is our preferred method.
• For quick questions and speedy responses, you can count on our presence on messaging apps like Slack or WhatsApp. For those times when a real-time conversation is the best solution, we’re equipped for online meetings through platforms like Zoom. 

We’re committed to accommodating your communication preferences to ensure smooth and effective interactions.

Yes. Once you’ve hired people, you can communicate inside or outside the platform.

No. Your staff will not be legally entitled to any benefits from you. 

It’s, of course, up to you if you want to pay bonuses and reimbursements.

We are committed to providing a secure environment for all users on our site.

Allowing employers to message workers without payment can lead to a spammy and unreliable atmosphere, compromising the overall quality.

To ensure we maintain the highest quality talent pool in the Philippines, we have taken the step of transitioning our platform to a subscription-based model.

This means that honest, legitimate, and reputable businesses can confidently utilize our platform to assemble world-class teams in the Philippines at unmatched rates.

The nominal subscription fee empowers us to eradicate scams and spam, ultimately creating a better experience for all.